SERVICES

Our Services

Getting the best from your network allows you to differentiate through performance, security, availability and scalability.
Game changers like IoT, Cloud and mobility are continually challenging businesses on the one hand and offering huge opportunity on the other.
At eCom, we’re proud of our ability to achieve great technical outcomes and translate them into business benefits. We have huge experience across a wide range of technology vendors and solutions enabling us to advise you on comprehensive solutions and best practice.

PROFESSIONAL SERVICES

Solution Design

eCom Solutions collaborative approach to Solution Design enables us to work closely with you, the customer, and other key stakeholders to fully understand your requirements and develop a Solution optimised to meet your business needs.

Solution Implementation

eCom Solutions team of committed, highly skilled and certified consultants use proven methodologies to take your requirements from “Paper to Production”. From procurement and configuration of equipment to handover to Business Operations we do it all.

Program and Project Management

eCom Solutions understands the importance of Project Completion within time and budget parameters. Our experienced team of Project and Program managers can work with you throughout the delivery process to ensure smooth transition to the new or enhanced Solution.

MANAGED SERVICES

All the services you need to protect, secure and optimise your investment in your network.

Managed Networks is a multi-disciplined solution that combines the skills of our network support, monitoring and management (alerts and escalations) teams – culminating in the incident management responsibility via eCom’s Service Desk.

Our Managed Networks function provides valuable and secure insight into your network performance, capacity and availability, as well as access to critical information like threats and potential areas of congestion, which enable the team to make proactive suggestions or take corrective action steps. Our specialists manage all aspects of your network equipment – hardware and software maintenance, configuration support and holistic end to end monitoring.

NETWORK SOLUTIONS

eCom Solutions builds networks that deliver maximum availability, scalability, security and affordability.

We help customers create value from IT, letting you do things smarter and faster, providing sustainable competitive advantage.

Converged LAN, WAN and wireless infrastructure and management solutions provide a foundation for IT strategies that support your organisation’s objectives, such as:

  • greater environmental sustainability through lower energy footprint
  • lower operational risks through robust information security and business continuity
  • improved employee productivity through effective collaboration
  • higher operational efficiency by optimising IT services delivery.

INFORMATION SECURITY

Maintaining cyber security is paramount for every organisation. Your information is one area of business where you cannot afford to take any risks. At eCom Solutions, we’ve been helping organisations protect their operations and intellectual property from increasingly malicious and complex cyber threats for nearly 20 years.

We see the security challenges from the inside, working alongside our customers to identify risk, protect points of potential attack, strengthen, and defend areas of weakness, detect cyber-security events and develop a response strategy.

Our security experts come with corporate, government and military expertise, they deliver true ‘end-to-end’ systems that embrace Enterprise, Cloud and Mobile operations. Helping you to ensure that wherever you operate – and however you do business – your IT integrity remains secure.

COLLABORATION

Voice and video conferencing has become collaboration. From on–premise VoIP, video and data, to meetings, messaging and calling with Cisco Spark™ and Cisco WebEx® Cloud.
eCom provides the solutions to give your business competitive advantage through reducing costs, simplifying operations and making it easier to get work done. Everything you need to work together, from your pocket to the boardroom.
Seamless, real-time collaboration for your employees, customers and external business – on premises and cloud based solutions give you the space to create, share, and get work done together.

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